Disclosures

Last Revised on December 12th, 2023

Bastion Platforms US, LLC holds licenses in the following US jurisdictions:

Jurisdiction
License
State Agency
Alaska
Money Transmitter License,
AKMT-017378
State of Alaska
Division of Banking & Securities
550 W. 7th Ave., Suite 1850
Anchorage, AK 99501
Phone: (907) 269-8140
Arkansas
Money Transmitter License,
2523302
Arkansas Securities Department
1 Commerce Way, Suite 402 
Little Rock, Arkansas 72202
Delaware
Check Seller,
Money Transmitter License, 040749
Office of the State Bank Commissioner
1110 Forrest Avenue
Dover, DE  19904
Iowa
Money Services License,
2023-0167
Iowa Division of Banking
200 East Grand Avenue
Suite 300
Des Moines, IA 50309
Maine
Money Transmitter License
Maine Department of Professional & Financial
Regulation Bureau of Consumer Credit Protection
35 State House Station
Augusta, Maine 04333
Maryland
Money Transmitter License,
2523302
Maryland Commissioner of Financial Regulation
500 North Calvert Street, Suite 402
Baltimore, Maryland 21202
New Hampshire
Money Transmitter License,
26801-MT
New Hampshire Banking Department
53 Regional Drive, Suite 200
Concord, New Hampshire 03301
Vermont
Money Transmitter License,
MT-2523302
Vermont Department of Financial Regulation
89 Main Street
Montpelier, VT 05620
West Virginia
Money Transmitter License,
WVMT-2523302
West Virginia Division of Financial Institutions
900 Pennsylvania Avenue
Suite 306
Charleston, WV 25302
Phone: (304) 558-2294

Disclosures

If you have a complaint please contact: 

Bastion Platforms US, LLC NMLS ID 2523302

Address: 1999 South Bascom Avenue, Suite 700, Campbell, California 95008

Toll-Free Customer Service Number: (888) 608-4151

Email: complaints@bastion.com

If your concerns have not been addressed, please contact the state regulator listed below:

Alaska
If your issue is unresolved by Bastion Platforms US LLC at (888) 608-4151, please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Please download the form here:
https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit the formal complaint form with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us atdbs.licensing@alaska.gov or call (907) 465-2521.
Arkansas
Arkansas consumers with complaints or concerns can contact the department at:

AR Consumers may also file a complaint online at:
https://securities.arkansas.gov/file-a-complaint-2/

Arkansas Securities Department
1 Commerce Way, Suite 402 
Little Rock, Arkansas 72202

Phone: (501) 324-9260 
Email: ASDInfo@arkansas.gov
Iowa
Iowa consumers with complaints or concerns can contact the department at:

To file an Iowa Consumer Complaint:
https://www.idob.state.ia.us/public/contactInfo/contactForm.aspx?type=complaint

Iowa Division of Banking
200 E Grand Ave., #300,
Des Moines, IA 50309

Phone: (515) 218-4014
Maryland
Bastion Platforms US LLC (NMLS# 2523302)

NMLS Consumer Access website (www.nmlsconsumeraccess.org); and
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Bastion Platforms US LLC (NMLS# 2523302) at:

1100 N Eutaw St., Suite 611, Baltimore, MD, 21201, Toll Free (888)-784-0136.
New Hampshire
New Hampshire consumers with complaints or concerns can contact the department at: 

New Hampshire Banking Department
53 Regional Drive, Suite 200 
Concord, New Hampshire 03301 

Phone: (603) 271-3561 
Email: nhbd@banking.nh.gov

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